Workplace Rehabilitation Policy And Procedures

Stay At Work/Return to Work Policy statement

Our Company recognises that helping workers to stay at work or make an early and safe return after an injury minimises the impact of injury on them and their families.

We support our injured workers by having a system of workplace rehabilitation and providing suitable duties for them while they are recovering.

We expect that all injured workers will return to work on suitable duties as soon as it is medically safe to do so.

We have appointed a Rehabilitation and return to work coordinator (RRTWC) to manage workplace rehabilitation for our injured workers.

As part of our system of workplace rehabilitation we are committed to:

  • Providing a safe and healthy work environment
  • Encouraging the early reporting of injuries
  • Making suitable duties available to injured workers as soon as possible after an injury occurs
  • Consulting with injured workers to develop their suitable duties program
  • Respecting the confidentiality of our worker’s medical and rehabilitation information
  • Reviewing our workplace rehabilitation policy and procedures at least every three years.

Stay At Work/Return to Work Procedures

The role of the injured worker

If you are injured at work you should:

  • Seek first aid or medical treatment
  • Notify your supervisor that you have had an injury and complete an incident report
  • Tell your doctor that other (suitable) duties may be available at your workplace even if you aren’t able to do your normal role
  • Ask your doctor for a workers’ compensation medical certificate - you need this to make a claim
  • Give a copy of the workers’ compensation medical certificate to your RRTWC and to WorkCover - keep a copy for your own records.

It’s your responsibility to:

  • Attend medical appointments that are organised by WorkCover
  • Attend medical and other treatment appointments, where possible outside normal work hours
  • Participate in the development of your suitable duties program
  • Provide your employer with a copy your medical certificates
  • Keep your RRTWC and your supervisor informed of your progress.

You have the right to:

  • Workers’ compensation for work-related injuries accepted by WorkCover
  • Choose your own doctor
  • Authorise your RRTWC to contact your doctor for advice about your return to work
  • The safe keeping of your personal information
  • Be provided with suitable duties, where possible, to assist your return to work
  • Be involved in developing a suitable duties plan
  • Union representation (if wanted)
  • Ask for a Q-COMP review of insurer decisions that you disagree with (reviewable decisions are listed under s540 of the Act)
  • Have access to an impartial grievance mechanism (check with your RRTWC and WorkCover first as they may be able to help out).

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